All articles

Refunds & CancellationsUpdated a year ago

If your item is faulty (misprinted/damaged), we can offer a refund or reshipment if you contact us within 2 weeks.

What If I Received Wrong/Damaged Items or Some Items Are Missing?

First of all, we are so sorry for the inconvenience. Mistakes happen but this sucks. Please contact us with a photo + your order number within 2 weeks to resolve this problem: [email protected]

We’ll get back to you with a resolution as soon as possible!

Can I Get a Refund On My Order?

Refunds are offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email protected] with photos of wrong/damaged items and we’ll sort that out for you.

If your order was returned to our fulfillment centre and was unclaimed for 30 days, we can not issue a refund or reship the order to you. 

How Do I Cancel My Order?

To cancel your order within 14 days of delivery, please contact us here: [email protected]

Why Was My Order Cancelled?

Please contact us here: 

[email protected]

Was this article helpful?