An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Why Did I Get A Customs Bill? Plus VAT
Some of our items are fulfilled in your local region (USA, Canada, Latvia, UK, Japan, Australia, Spain etc) but at times our products are fulfilled outside of your region. This depends on your size and colour choice and the availability of the items you've chosen.
Some sizes or colours might not be available to be fulfilled locally. More details are located on the product pages.
For Canada Customers: on items fulfilled in the USA (youth products, flags, ¾ raglan shirts, tote bags & other accessories) and on orders typically above $150 you might receive a customs duties tax collected by the Federal Government (this is above and beyond the standard HST). If you do not pay this your item will be returned to the sender and a separate shipping fee will apply.
If your item can not be fulfilled locally in your region, your order will be fulfilled and then shipped to your address. Depending on your local regulations duties might apply as payable later.
We are fundraising for Ukraine, and customers are responsible to pay for their own customs duty taxes.